Returns & Exchanges
At Adah Lazorgan, we want you to be completely satisfied with your beauty experience. If you are not happy with your purchase, we offer a straightforward return and exchange process for unused products within 30 days.
Initiate Your Request
Contact our customer service team via email with your order number and the reason for your return to receive a Return Authorization.
Pack Your Items
Ensure that the products are unopened, in their original packaging, and securely packed to prevent damage during transit.
Ship the Package
Affix the provided return label or ship the package through your preferred carrier to our distribution center.
Receive Your Refund
Once our quality control team inspects the items, we will process your refund or exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing