Frequently Asked Questions
Everything you need to know about your Adah Lazorgan beauty experience.
Are Adah Lazorgan products cruelty-free?
Yes, we are committed to ethical beauty. None of our products or ingredients are tested on animals.
How long does shipping take?
Domestic orders typically arrive within 3-5 business days. International shipping times vary by location but generally take 7-14 business days.
What is your return policy?
We offer a 30-day return policy for unopened and unused items in their original packaging. Please contact our support team to initiate a return.
Are the products suitable for sensitive skin?
Our formulas are developed with high-quality ingredients designed to be gentle. However, we recommend checking the full ingredient list on each product page and performing a patch test.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure checkout process.
How can I track my order?
Once your order has shipped, you will receive an email containing a tracking number and a link to monitor your delivery status in real-time.